In today’s Infograph, dialogtech (via Daily Infographic) wants to remind you how important it is to actually talk to your customers.  It’s the age old idea that it’s far more cost effective to retain a customer than it is to find a new one.  You may not always be in the mood, but talking to your customers is important.  Check out the stats below.

"Talking to your customers" infographic.

About the Author: Tom DuHamel

Hi! My name is Tom DuHamel and I run I Heart Blank, LLC. I started my own business in 2011 but have been making websites since 2002. Before I Heart Blank, LLC I worked for a local radio station in Hackettstown, NJ selling advertising, doing voice-overs and helping local business create compelling advertising and marketing campaigns. When I started I Heart Blank, LLC my goal was to integrate the two things I was most experienced at; marketing and website design. Basically, making sure your website integrates your marketing plan (iconic retention, branding, etc.)