Marketing Gold: Bodyform Apologies For “False Advertising”
This is a case of social media going right! As Adweek puts it, "Brands often freeze up when they're criticized on Facebook." I even talked (or at least reposted) about "The Unhappy Customer" as one of the 7-types of social media users (for business), and how "45% of consumers are more likely to share negative experiences on social media." This is a little tongue-in-cheek, but on October 8, 2013 a certain Richard Neill posted a rant on Bodyform's Facebook Page about Bodyform lying over the years about their products and the way they are portrayed in their commercials. Here's [...]